Privacy policy

Owner

Digisky Sàrl
Aéropôle 132
1530 Payerne

 

Hosting

Site hosted in Switzerland by Infomaniak
Eugène Marziano 25
1227 Les Acacias
+41 22 820 35 44

 

Personal data processing policy

This Policy gives you an overview of the processing of your personal data by Digisky Sàrl. It applies to all services offered by the agency via a website, in person, by telephone, at events, on social networks and other channels.

Sections:
Who is the master of the data file?
What data do we collect?
How do we collect your personal data?
What are our legitimate reasons for processing your data?
What do we use your data for?
With whom do we share your personal data?
How do we protect your data?
Do we transfer your personal data outside Switzerland?
Marketing
What are your data protection rights?
Privacy policies of other websites
Cookies
Changes to this Privacy Policy
How can I contact the competent data protection authority? Events, on social networks and other channels.

 

1. Who is the master of the data file?
The data controller is Digisky Sàrl, Aéropôle 132, 1530 Payerne, Switzerland (hereinafter “Digisky” or “we”). This Privacy Policy explains how we use personal data that is collected when you use our website, our services or our digital presence. By using our digital presence, you consent to the collection, use and disclosure of such data in accordance with this Privacy Policy.

2. What data do we collect?
Digisky Sàrl collects data relating to the services you use. Most of our services require you to provide us with personal data, which may include your name, e-mail address, telephone number and postal address.

 

3. How do we collect your personal data?
The majority of the data we process is data that you give us when you use our services or when you contact us. We collect and process your data in particular;

  • when you complete the contact form
  • when you give us your business card at an event or take part in a customer meeting, training session, workshop or other activity we run
  • when you interact with our website, by using or viewing it, through your browser’s cookies
  • when you enter into a contractual relationship with us

We may collect other data indirectly, through our analyses, for example as part of Internet research or market studies.

 

4. What are our legitimate reasons for processing your data?
We may have one of the following legitimate reasons for collecting and using your personal data in order to carry out our business and provide you with our products and services;

  • Contract: we may process your personal data to fulfil our contractual and pre-contractual obligations.
  • Consent: we may process your personal data on the basis of your consent to the processing of your personal data, freely expressed when you provided us with your data.
  • Legitimate interest: we may have a legitimate reason based on our assessment that the processing is necessary, proportionate and reasonable. Our legitimate interest may relate to;
    1. provide products and services
    2. provide marketing content

 

5. What do we use your data for?
It is important for us to be transparent when we collect and use your personal data and to communicate to you the purposes for which we need it. These include, but are not limited to;

  • provide you with professional assistance and advice on your communication projects and SEA referencing
  • handle your inquiries and requests for information, including responding to your online communications and requests
  • romote our services and products to existing and potential customers
  • personalize communications that may be of interest to you based on your interactions with us
  • manage, maintain and ensure the security of our IT system and website

Digisky Sàrl undertakes to collect and store your personal data in accordance with the principles of good faith, proportionality of processing and purpose. We undertake not to sell, share or transfer your personal data outside the scope defined in section 6 of this Data Processing Policy. In addition, we will not use your data for purposes other than those described above.

 

6. With whom do we share your personal data?
Digisky Sàrl will only share your data if permitted by applicable Swiss or European data protection law. We may share your personal data with trusted service providers, with whom we collaborate to perform our services and who help us to provide quality services and products. If this is the case, these service providers are contractually obliged to protect the data we entrust to them. These service providers may include;

  • technical service providers who enable us to provide our services and products, such as telecoms providers, website
  • hosts, providers of IT support services, document production services and cloud-based software or scanning services
  • professional advisors, such as lawyers and trustees
  • marketing service providers
  • public authorities, other law enforcement agencies or third parties, if and to the extent permitted by applicable law

Data linked to the Google Ads, Google Analytics (UA & GA4) and Google Tag Manager platforms may be exchanged with the USA. As a result, there is a small but potential risk of access by US intelligence.

 

7. How do we protect your data?
Digisky Sàrl stores your data securely on servers located in Switzerland, using technical and organizational measures that take into account the latest technological advances, the risks presented by storage and the nature of the data protected. Access to personal data is strictly limited to authorized persons. We ask individuals who have access to data to guarantee the confidentiality of this information. We would like to draw your attention to the fact that data transmission via the Internet is not completely secure. Although we do our best to protect the security of your data, we cannot guarantee the security of transmitted data. You transmit data at your own risk. We will keep your personal data stored for as long as is necessary to provide you with our services, make you offers, keep in touch with you and meet our contractual and legal obligations. Your personal data will remain stored for as long as is necessary for the purposes for which it was collected and to comply with applicable legal and regulatory obligations. We will delete your personal data when it is no longer required.

 

8. Do we transfer your personal data outside Switzerland?
We may transfer your personal data to service providers located in Switzerland or outside Switzerland, in countries that have adopted legislation guaranteeing an adequate level of protection for personal data. Each service provider will protect the personal data transferred to them in accordance with our contractual obligations and applicable data-processing law. Data protection guarantees may include the application of standard data processing clauses, binding corporate rules or standard contractual clauses that ensure a satisfactory level of protection. By accepting the Personal Data Processing Policy, you agree to the data transfers described in this section.

 

9. Marketing
We would like to send you information that we think may be of interest to you, in relation to our own products and services or those of our partners. If you have consented to receive marketing communications you may unsubscribe at any time by writing to us at the address given in section 10. You have the right to ask Digisky Sàrl to stop contacting you for marketing purposes at any time.

 

10. What are your data protection rights?
Every user has the following rights; Right of access: you have the right to ask Digisky Sàrl for copies of your personal data. We may ask you to make a small financial contribution for this service.

Right of rectification: you have the right to ask us to correct or integrate any information that you consider inaccurate or incomplete.

Right of deletion: you have the right to ask us to delete your personal data, when we no longer need it for the purposes for which it was collected and there is no obligation to retain the data. Right to restrict data processing: you have the right to ask us to restrict the processing of your personal data, if you dispute the accuracy of the data and prefer to restrict its use rather than request its deletion.

Right to object to data processing: you have the right to object to the processing of your personal data by Digisky Sàrl for marketing purposes, including profiling. We may need to retain minimal information to satisfy your request to cease marketing communications.

Right to data portability: you have the right to ask us to transfer your data to another organization or directly to yourself. If technically feasible and subject to compliance with certain conditions. Right to withdraw consent: you may withdraw the consent you have previously given for one or more data processing purposes. This will not affect the lawfulness of any data processing carried out prior to your withdrawal of consent.

If you make a request concerning the processing of personal data, we will try to reply within thirty days of receipt. You will find below the contact details needed to submit your requests;

Digisky Sàrl
Aéropôle 132
1530 Payerne
info@digisky.ch

 

11. Privacy policies of other websites
The Digisky Sàrl website may from time to time contain links to other websites, including the websites of our partners, service providers or affiliates. We would like to draw your attention to the fact that our Privacy Policy applies exclusively to the Digisky Sàrl website. Therefore, if you click on a link to another website, we recommend that you read the legal notice of the site in question before providing your personal data. Although we do our best to link to websites that share our high standards and respect for the protection of personal data, we are not responsible for the content, security or data processing practices of other websites.

 

12. Cookies
The Digisky Sàrl website uses cookies to distinguish you from other site users. Cookies are text files placed on your computer to enable us to collect connection information, analyze visits to the site and compile statistical reports on visitor numbers. This helps us to provide you with a satisfactory experience when you visit our website and to improve it. Please note that in some cases, some functions may not work properly if you delete your cookies.

 

13. Changes to this Privacy Policy
This Privacy Policy is subject to regular review and changes may be necessary. We therefore recommend that you reread this Data Processing Policy from time to time and take note of any changes. This Policy was last updated on December 09, 2024.

 

14. How can I contact the competent data protection authority?

Events, on social networks and other channels.
If you wish to file a complaint or if you consider that Digisky Sàrl has not answered your questions satisfactorily, you may contact the Federal Data Protection and Information Commissioner (FDPIC), the national supervisory authority for data protection in Switzerland, at the following address:

Federal Data Protection and Information Commissioner (FDPIC)
Feldeggweg 1
3003 Bern
Switzerland

 

Use of personal data collected

Cookies
By visiting www.digiskysolutions.com and using our services, you understand and agree to how we handle personal data in accordance with our privacy policy. We respect your privacy and your right to control your personal data. Our guiding principles are simple. We will be open with what data we collect and why. Please take a moment to read them, it’s important. Cookies are small amounts of information stored in files within your computer’s browser. They are accessed and stored by the websites you visit, and by the companies that display their advertisements on websites, so that they can recognize the browser. Websites can only access the cookies they have stored on your computer. By using our website, you consent to the use of cookies deposited by our site. The website uses cookies for the following purposes;

  • Site usage; to help us recognize your browser as that of a previous visitor and to record the preferences you set during your previous visit to the site. For example, we may save your login details so that you don’t have to log in every time you visit the site.
  • Social networks; to check whether you are connected to third-party services.
  • Targeting; to enable us to target users browsing the site in real time or in retrospect.
  • Audience measurement; to track site traffic statistics and to help us measure and study the effectiveness of our online interactive content, features, advertising and other communications.

 

Embedded content from other sites
Articles on this site may include embedded content (e.g. videos, images, articles). Embedded content from other sites behaves in the same way as if the visitor went to that other site. These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with such embedded content if you have a logged-in account on their website.

 

Data storage periods
If you leave a comment, it and its metadata are retained indefinitely. This makes it possible to automatically recognize and approve subsequent comments, rather than leaving them in the moderation queue.

 

The rights you have over your data
If you have an account or if you leave comments on the site, you may request to receive a file containing all the personal data we hold about you, including that which you have provided to us. You can also request the deletion of your personal data. This does not include data stored for administrative, legal or security purposes.

 

Hyperlinks
The www.digiskysolutions.com website contains a number of hyperlinks to other sites. However, Digisky Sàrl is not in a position to check the content of sites visited in this way, and consequently accepts no liability in this respect. Visitors to the site may not set up a hypertext link to www.digiskysolutions.com without prior authorization.

 

Intellectual property
Digisky Sàrl holds the rights to all the elements accessible on the site, in particular texts, images, graphics, logos, icons, sounds and software. Any unauthorized use of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of the articles of law in force.